Returns & Exchanges
At Rokers, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Request
Log into your Rokers account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Securely place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing